Employment Opportunities | Hamilton Tiger-Cats
Employment Opportunities


Want to work in a fast-pace environment, listening to the Tiger-Cats?

Levy Restaurants is now hiring:

  • Supervisors
  • Bartenders
  • Cashiers (Smart Serve Certified)
  • Beer Hawkers
  • Concession Cooks
  • Food Runners

Please join us on Thursday, August 7 from 12 p.m. – 8 p.m. for our Job Fair

Tiger Town Tavern
1 Jarvis Street, Hamilton (side entrance)
For more information, please contact agross@levyrestaurants.com


The Hamilton Tiger-Cats Football Club is seeking a qualified candidate to fill the position of retail store manager at Lime Ridge Mall for the fall season. The store manager will oversee the day-to-day store operations as well as provide direction and guidance to all retail associates.

The winning candidate will have a strong eye for detail, a commitment to accuracy, a desire to learn, and the ability to work in a fast-paced environment.

Contract Position: This is a 5 month contract position. Contract will run from August 15, 2014 – January 15, 2015.


  • Manage and supervise staff at Lime Ridge Mall retail store
  • Hire and train retail staff on retail and ticketing execution as well as develop schedule and maintain proper staffing levels within budget approved
  • Lead by example and empower co-workers to do what it takes to create an exceptional customer experience
  • Establish high standards for performance and set clear expectations for all staff
  • Become an expert in all aspects of the Tiger-Cats organization, including team on-field performance and retail products
  • Maintain an attractive and well organized store as well as accurate and updated inventory
  • Have an uncompromising level of business ethics and profitability
  • Meet weekly with the management and educate all staff on new promotions and developments


  • Minimum of 1-2 years of retail sales or customer service experience 
  • Retail management experience in a dynamic and fast-paced team environment
  • One year of management experience preferred (though not required)
  • Post-Secondary education preferred (though not required)
  • Flexible shift availability; need to be able to work day, evening and weekend shifts, based on business needs

Please forward resume to:

Jessica Berry
Manager, Retail Operations
Hamilton Tiger-Cats Football Club
905-547-2287 ext. 245


Summary: The Hamilton Tiger-Cats are looking for energetic, passionate and dedicated individuals who want to join our Customer Assistance Team (CAT Team) in one of our numerous exciting roles as the official game day ambassadors of Tiger-Cats Football. Those selected will join our team in creating a world-class guest experience at Tim Hortons Field in Hamilton, ON beginning with the 2014 CFL season.

Those selected for an interview will be considered in the following roles: 

  • Ticket Takers
  • In-Bowl and Concourse Ushers
  • Guest Services Staff
  • Game Day Retail Staff
  • Parking Attendants
  • Facility Operations Team
  • Promotions Team

Ideal candidates possess: 

  • Charismatic, high energy and a cheerful personality
  • A passion for football, the CFL, the Tiger-Cats, and the Hamilton community 
  • A commitment and desire to make a difference through world-class customer service for all guests in attendance
  • An ability to work well under pressure, remaining calm in all situations
  • Strong interpersonal and verbal communication skills

CAT Team Responsibilities and Duties: 

  • Meet and greet all guests entering Tim Hortons Field with a friendly and helpful attitude
  • Be personal and pro-active in providing assistance to all guests with the highest level of customer service and hospitality
  • Retain an extensive knowledge of the team, Tim Hortons Field layout, seating sections, key venue attractions, key team and venue personnel identity, and emergency activity procedures
  • Must possess strong communication and selling skills
  • Must possess basic math skills and money handling skills
  • Employees will be working in varying degrees of possibly inclement weather 


  • Staff must be at least 18 years old
  • Staff must be able to stand for 3 consecutive hours and lift up to 55 pounds
  • Staff will be required to work 90% of all Tiger-Cats events (includes playoff games, concerts)
  • Staff must comply with all Hamilton Tiger-Cats personal hygiene and grooming guidelines 

Tiger-Cats will provide staff with: 

  • A fantastic working environment
  • CAT Team uniform (Golf shirt, jacket, hat)
  • Training and team building activities
  • Pay Rate: Starting at $11
  • An opportunity to work additional concerts or other events at Tim Hortons Field 

Interested candidates should send a cover letter and resumes to jobs@ticats.ca. Please reference ‘CAT Team – Your Name’ in the subject heading. Please also indicate the top three positions you are interested in. We will do our best to place you in a role of your choosing, but staffing requirements ultimately have to be met. The Tiger-Cats thank you for your interest in being a part of our guest service experience. All successful candidates will be contacted and provided with interview details.

7:00 pm EDT Thursday, July 31, 2014
Upcoming Games
Fri 08/08/14 @ BC 10:00 pm EDT
Sat 16/08/14 . vs. Calgary 3:00 pm EDT
Mon 01/09/14 . vs. Toronto 1:00 pm EDT
Ticats TV
Gable's 48 yard touchdown catch