Employment Opportunities | Hamilton Tiger-Cats
Employment Opportunities



Want to work in a fast-pace environment at the brand new Tim Hortons Field?

Levy Restaurants is now hiring:

  • Supervisors
  • Bartenders
  • Cashiers (Smart Serve Certified)
  • Beer Hawkers
  • Concession Cooks
  • Food Runners
  • Premium Area Servers
  • Suite Hosts

Tiger Town Tavern
1 Jarvis Street, Hamilton (side entrance)
For more information, please contact agross@levyrestaurants.com


Summary: The Hamilton Tiger-Cats are looking for energetic, passionate and dedicated individuals who want to join our Customer Assistance Team (CAT Team) in one of our numerous exciting roles as the official game day ambassadors of Tiger-Cats Football. Those selected will join our team in creating a world-class guest experience at Tim Hortons Field in Hamilton, ON beginning with the 2014 CFL season.

Those selected for an interview will be considered in the following roles:

  • Ticket Takers
  • In-Bowl and Concourse Ushers
  • Guest Services Staff
  • Game Day Retail Staff
  • Parking Attendants
  • Facility Operations Team
  • Promotions Team

Ideal candidates possess:

  • Charismatic, high energy and a cheerful personality
  • A passion for football, the CFL, the Tiger-Cats, and the Hamilton community 
  • A commitment and desire to make a difference through world-class customer service for all guests in attendance
  • An ability to work well under pressure, remaining calm in all situations
  • Strong interpersonal and verbal communication skills

CAT Team Responsibilities and Duties:

  • Meet and greet all guests entering Tim Hortons Field with a friendly and helpful attitude
  • Be personal and pro-active in providing assistance to all guests with the highest level of customer service and hospitality
  • Retain an extensive knowledge of the team, Tim Hortons Field layout, seating sections, key venue attractions, key team and venue personnel identity, and emergency activity procedures
  • Must possess strong communication and selling skills
  • Must possess basic math skills and money handling skills
  • Employees will be working in varying degrees of possibly inclement weather 


  • Staff must be at least 18 years old
  • Staff must be able to stand for 3 consecutive hours and lift up to 55 pounds
  • Staff will be required to work 90% of all Tiger-Cats events (includes playoff games, concerts)
  • Staff must comply with all Hamilton Tiger-Cats personal hygiene and grooming guidelines 

Tiger-Cats will provide staff with:

  • A fantastic working environment
  • CAT Team uniform (Golf shirt, jacket, hat)
  • Training and team building activities
  • Pay Rate: Starting at $11
  • An opportunity to work additional concerts or other events at Tim Hortons Field 

Interested candidates should send a cover letter and resumes to jobs@ticats.ca. Please reference ‘CAT Team – Your Name’ in the subject heading. Please also indicate the top three positions you are interested in. We will do our best to place you in a role of your choosing, but staffing requirements ultimately have to be met. The Tiger-Cats thank you for your interest in being a part of our guest service experience. All successful candidates will be contacted and provided with interview details.

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